Rent Collection
Getting paid on time, every month, without chasing tenants — that's what professional rent collection looks like. We handle automated payments, grace period enforcement, late fees, and delinquency follow-up so your cash flow stays predictable. We only get paid when you get paid.
How We Handle Rent Collection
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Online payments through our tenant portal. Tenants can pay via ACH, debit card, or credit card. Most set up autopay and never think about it again.
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Automated reminders sent 3 days before rent is due. Tenants get email and portal notifications so there are no excuses for forgetting.
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Grace period enforcement per your lease terms (typically through the 3rd of the month). We don't bend the rules or make side deals.
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Late fees applied automatically after the grace period ends. No manual tracking, no "I'll get it to you next week" conversations.
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Structured delinquency process. Day 5: friendly reminder. Day 10: formal demand letter. Day 15: owner notification with options. Day 20+: eviction evaluation begins.
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No-fee-when-vacant policy. Our management fee is a percentage of rent collected. No rent collected means you pay us nothing.
Why This Matters for Your Investment
Inconsistent rent collection is the fastest way to kill your cash flow. One late payment can cascade — your mortgage is due, your insurance premium hits, and suddenly you're covering costs out of pocket.
Our automated system removes the awkwardness and the delays. Tenants pay through the portal, the money lands in your Baselane account, and you get a clear monthly statement showing exactly what came in and went out.
When tenants do fall behind, our escalation process is firm but fair. We follow Texas law to the letter — proper notices, proper timelines, proper documentation. If it ever reaches the eviction stage, every step has been documented for court.
Rent Collection FAQ
When do tenants pay rent?
Rent is due on the 1st of each month per the lease agreement. There is typically a grace period through the 3rd. Late fees apply after the grace period.
How quickly do I get my money?
Disbursements are processed per your management agreement schedule, typically by the 15th of the following month. Funds are deposited directly into your Baselane owner account.
What if a tenant doesn't pay?
We follow a structured process: Day 5 friendly reminder, Day 10 formal demand, Day 15 owner notification. If payment isn't received, we begin evaluating eviction options with your approval. Every step follows Texas Property Code requirements.
Do you charge management fees during vacancy?
No. Our fee is based on rent collected. If the property is vacant and no rent is coming in, you pay us zero management fees.
Get Paid on Time, Every Month
We handle the collection. You watch the deposits hit your account.
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